# What is Cancel For Any Reason service for hotels?

> If youre looking for some flexibility to cancel your reservation because you can no longer travel you may want to add Cancel for Any Reason to your trip    W

Source: https://faq-travel-hsbc.hopper.com/en_us/what-is-cancel-for-any-reason-service-for-hotels-HkTTDeG3Jl

Last updated: 2025-12-17T09:12:17.735Z

  

> _At this time, the product is offered exclusively in the HSBC India and HSBC Singapore markets.  
> _

If you're looking for some flexibility to cancel your reservation because you can no longer travel, you may want to add Cancel for Any Reason to your trip! 

###   
**What is covered under Cancel for Any Reason?**  
  

Hotel Cancel For Any Reason is a service that allows you to cancel your hotel reservation up until your scheduled check-in time and receive a full refund back to your original form of payment.  
  

### **How to use the Cancel for Any Reason service:**  
  

1.  Log into Travel with Points from your HSBC app.  
      
    
2.  Look for “My Trips” inside the Menu ☰  
      
    
3.  Then select the Hotel Reservation attached to the Cancel for Any Reason policy you would like to manage and click on "View Itinerary"  
      
    
4.  Tap on "Cancel My Hotel"  
      
    
5.  Follow the steps to confirm your cancellation

###   
**How are refunds processed?**  
  

*   Refunds are processed back to your original form of payment. 
*   Refunds usually take three 7 to 10 business days to process. 
*   All refunds or credits are subject to the Terms and Conditions of the service.

###   
**Please note that conditions for Cancel for Any Reason include:**   
  

*   It can be purchased for a service fee. The service fee varies depending on the hotel you're booking, but pricing is always displayed before you complete your booking.
*   The service fee is non-refundable, except if you cancel your trip for a full refund within the hotel's free cancellation window.
*   It must be purchased at the time of booking for all guests. 
*   It cannot be purchased after booking. 
*   HSBC has the right to deny "Cancel for Any Reason" purchases under certain circumstances, such as fraud or misuse. 
*   Availability may vary, and terms and conditions can change without notice. 
*   Cancel for Any Reason is a cancellation service and is not an insurance product.
*   Please note that not all services are available to all customers or on all bookings. 
*   For more information, please refer to our Terms and Conditions.
